Hello!
Please note that the best way to get in touch is by finding your local store using our store locator.
If you would like to email us, please ensure to provide a working email address,and ensure to select the appropriate subject from the drop down list provided.
Contact Us
Head Office
EightyEight@Kasablanka Tower A
28th & 37th Floor
Jl. Casablanca Raya Kav. 88
Kelurahan Menteng Dalam
Kecamatan Tebet
South Jakarta 12870
Customer Service Hotline
+62 21 30022833
Monday - Friday
08.30 - 17.30 WIB
After Office
17.30 - 22.00 WIB
Customer Support
customerservice@watsons.co.id
Corporate Secretary Email
corporate.secretary@watsons.co.id
Consumer Complaint Service
WATSONS INDONESIA (PT. Duta Intidaya Tbk)
Email: customerservice@watsons.co.id
Directorate General of Consumer Protection and Trade Compliance
Ministry of Trade of The Republic of Indonesia
Whatsapp the Directorate General of PKTN: 0853 1111 1010